Last updated: October 28, 2026
At North Wick, operated by NorthWick Trading LLC, we want you to love what you order. If you're not completely happy, our 30-day money-back guarantee lets you return it for a full refund.
30-day returns
You can return any item within 30 days of the date it was delivered to you. To be eligible, items must be unworn, unwashed and undamaged, with the original tags attached and in the original packaging where possible.
How to start a return
Email us at info@northwicktradingllc.com with your order number and the item(s) you'd like to return. Our support team (Monday to Sunday, 9:00 AM to 5:00 PM CST) will reply with the return address and instructions. Please don't send items back before contacting us, as returns sent without instructions can't be processed.
Refunds
Once your return is received and inspected, we'll email you to confirm whether it's approved. Approved refunds are issued to your original payment method. Please allow some time for your bank or card issuer to process the refund.
Damaged, defective or wrong items
If your order arrives damaged, defective or isn't what you ordered, contact us as soon as possible with your order number and a photo of the item so we can make it right.
Exchanges
The fastest way to get a different size or color is to return the item you have and place a new order for the one you want.
Non-returnable items
Gift cards and items marked as final sale cannot be returned.
Contact
North Wick, NorthWick Trading LLC
1028 N Kings Hwy St, Cape Girardeau, MO 63701, United States
Email: info@northwicktradingllc.com
Phone: +1 (636) 252-2929